FAQ

Product Information

KHOOR™ Cigarettes are a healthier smoking alternative, made from a unique blend of plant-based hemp and organic peppermint leaf, free from tobacco and nicotine. KHOOR™ is the perfect solution for those looking for a safer & natural way to curb their nicotine cravings and quit traditional cigarettes.

Yes, KHOOR Cigarettes are 100% free from tobacco and nicotine, offering a safer, non-addictive smoking experience.

KHOOR cigarettes are made using a blend of federally compliant hemp and organic peppermint leaf, ensuring a natural and chemical-free product. Hemp contains well under <0.3% thc, KHOOR cigarettes will not get you ‘high’.

At KHOOR, we source our flavors directly from the US, using raw ingredients that go through a proprietary process to release essential flavor extracts. These flavors—vanilla, blueberry, and menthol—are infused and injected directly into the filters, not the raw material. This method ensures a more direct and authentic flavor experience.

KHOOR cigarettes offer a similar smoking experience but come with their own unique flavor profile, distinct from traditional tobacco. Some customers find the taste closely resembling traditional cigarettes, while others notice a difference. The unique blend provides a refreshing herbal alternative that many have come to enjoy.

One KHOOR cigarette lasts approximately just as long as a regular cigarette, depending on individual smoking patterns.

KHOOR cigarettes can be a valuable part of a broader strategy to quit smoking, satisfying the physical habit without the harmful effects of tobacco and nicotine. Many of our customers use KHOOR as a replacement for traditional cigarettes when they feel the urge to smoke.

Yes, you can find bulk purchase discounts for wholesalers & retailers HERE or if you are distributor or have more questions please email sales@khoor.com for more information and we will get back to you right away.

Common Questions

KHOOR herbal cigarettes are a tobacco and nicotine-free alternative, designed to provide a healthier option for those looking to quit traditional tobacco cigarettes. The key differences between KHOOR and tobacco cigarettes include:

  1. Ingredients: KHOOR cigarettes contain a carefully crafted herbal hemp & peppermint leaf blend, free from tobacco and nicotine. Our blend is made with premium ingredients to offer a unique and satisfying experience.

  2. Healthier Choice: Unlike tobacco cigarettes, KHOOR does not produce harmful toxins or release harmful chemicals associated with tobacco smoke. It aims to provide a cleaner and potentially less harmful smoking option.

  3. Flavor Profile: KHOOR offers a range of premium flavors, such as Vanilla, Berry Blue, Menthol & Original, to provide a delightful and refreshing smoking experience without the strong taste of traditional tobacco.

  4. No Addiction: KHOOR is non-addictive as it does not contain nicotine, making it a suitable choice for those who want to reduce or eliminate their nicotine dependency.

  5. Smoke and Aroma: KHOOR’s herbal blend results in a milder aroma and less smoke compared to tobacco cigarettes, providing a potentially more pleasant smoking environment.

Overall, KHOOR presents a distinct and tobacco-free smoking option that allows users to enjoy a sensory experience while reducing their exposure to harmful substances found in traditional tobacco cigarettes.

How do I redeem a Coupon Code?
Visit our Shop and select a product. You have the choice to apply a discount code when you are in your shopping cart or at checkout. Select Apply Code after adding the discount code & enjoy!

Reward Points:
Our KHOOR™ Loyalty Rewards program is something we’re glad to provide, and we strongly advise using your points when available. You receive 5 reward points for every $1 spent. Additionally, you can gain points by recommending friends and also receive our largest discount of 50% Off for leaving a review on our website. Learn how it works here.  

Coupon Codes:
Only one discount code is allowed per order. Every online promotional code has a set expiration date and is only valid for one purchase per customer. Furthermore, discount codes and reward points cannot be combined. Orders for Auto-Ship Subscriptions are not eligible for discounts because they are already discounted. Note that some promotional codes call for you to be registered & logged into your KHOOR™ account.

Following your initial order, all following orders will be charged to your credit card and mailed automatically.

You can change your order dates, KHOOR carton amounts, or flavor at any time by logging into your account. You can also put your Auto-Ship membership on hold or postpone it.

Our premium blend offers a smooth, flavorful, and satisfying alternative to traditional cigarettes. Read customer reviews here: https://khoor.com/reviews/. Note: They do not taste exactly like traditional tobacco cigarettes, and individual experiences may vary.

Are they safe?

The small spots are completely normal and safe. They can occasionally appear on our herbal cigarettes, especially if they have not been stored in a cool, dry place. Unlike traditional tobacco products, which often contain preservatives and can dry out, our KHOOR cigarettes are made from a rich, robust blend of all-natural ingredients. These natural ingredients, including the essential oils within the leaves themselves, (hemp & organic peppermint leaf) contribute to the spots you’re seeing.
 

Is this common?:
This is a common characteristic of all-natural products and is indicative of the quality and purity of the materials we use. It in no way affects the safety or the smoking experience of our herbal cigarettes. We are committed to providing a healthier, chemical-free alternative to traditional tobacco, and this includes embracing the natural variations that come with using pure, unprocessed ingredients.

Read a review below from one of KHOOR’s Amazon customers regarding spots.

Screenshot 2024 08 29 at 4.06.32 PM

Email sales@khoor.com is the fastest and most effective way to receive a quick response, you can also text or call KHOOR’s customer support at 1-855-331-4563 and we will return your call or text via email to resolve the issue. Please be prepared to provide your order number, name and email address. Again, please email sales@khoor.com or support@khoor.com for the quickest response time.

Thank you for your interest! As of now, KHOOR is not available in retail stores and is only sold direct-to-consumer by mail through our website and Amazon straight to your door. Although, if you do know any retailers, wholesalers, or distributors who might be interested in carrying KHOOR, we’d love to hear from them! Please feel free to reach out to us at sales@khoor.com. Stay tuned for future updates!

Health and Safety

As a tobacco and nicotine-free alternative, smoking KHOOR herbal cigarettes is considered safer than traditional tobacco cigarettes. However, it’s important to note that smoking, in general, carries certain health risks. While KHOOR is designed to provide a healthier option for those looking to quit tobacco and nicotine, no smoking product is entirely risk-free. If you have any specific health concerns or conditions, we recommend consulting with a healthcare professional before using our products. At KHOOR, your well-being is our priority, and we strive to offer a satisfying and safer smoking experience.

Yes, there are age restrictions to smoke KHOOR. Just like traditional tobacco products, the use of KHOOR herbal cigarettes is intended for adult consumers who are of legal smoking age in their respective jurisdiction.

We strictly adhere to all local and national regulations regarding the legal age to purchase and consume tobacco and tobacco-alternative products. It is important to ensure that only individuals of legal smoking age can access and use KHOOR products responsibly.

Yes, by being free from tobacco and nicotine, KHOOR Cigarettes reduce the risk associated with these substances, making them a healthier alternative.

While KHOOR Cigarettes are a safer alternative, it’s important to understand that any form of smoking may carry potential risks to lung health.

The natural ingredients in KHOOR Cigarettes are generally safe, but if you have specific allergies, it’s advisable to check the ingredients list.

Traditional tobacco & nicotine cigarettes contain varying amounts of tar depending on the brand and type.

However, KHOOR cigarettes generally do not contain tar in the same way traditional tobacco cigarettes do. Tar is a byproduct of burning tobacco, and since our herbal cigarettes are made from a non-tobacco herbal blend, they do not produce the same harmful tar.

Although, technically speaking, anything burning including candles, paper or plant material can produce some level of residue or particulate matter, though it is much less harmful than the tar produced by burning tobacco.

Our herbal blend provides a cleaner, safer alternative for those looking to quit smoking tobacco cigarettes for good.

No, KHOOR Cigarettes are free from addictive substances, including nicotine.

All KHOOR cigarettes are Nicotine Free – According to CDC, it takes approx. 72 hours for nicotine to exit your system after you quit smoking, so it’s critical to stay away from nicotine while you smoke KHOOR Cigarettes. We find our cigarettes to play an important role in the psychological component of quitting tobacco & nicotine since it allows you to keep smoking while your body detoxes from nicotine.

Store in a cool, dry place away from direct sunlight to maintain freshness and quality.

The asterisk next to ZERO THC* on KHOOR cigarettes refers to our compliance with the U.S. Farm Bill. Under this regulation, you can claim “zero THC*” as long as the THC content is under 0.30%*.

KHOOR cigarettes contain a significantly lower amount, at just 0.064% (which is 78% less than legal limit). This amount is so minimal that it will not cause any psychoactive effects (getting high), and while some people may feel very mild relaxation and lesser anxiety, most don’t feel too much at all.

Purchase, Shipping & Returns

While we ensure timely dispatch as per your selected shipping method, once your order is shipped, USPS takes control, and we advise allowing ‘up to’ 4-5 days for Priority and ‘up to’ 7-10 days for Ground delivery, keeping in mind that their tracking system may not always be promptly updated.

IMPORTANT: Make sure to check your spam/junk folder if you did not receive your KHOOR tracking information through our partner Shippo.

We currently accept all relevant US credit and debit cards including Visa, Mastercard, & AMEX through Square secure payment processing. We also accept Apple Pay & Google Pay.

We use USPS to send all of our online retail orders. 

We’re sorry to hear that, however due to the nature of our product once your order is received KHOOR cannot be returned for refunded. Although, we would like to understand better why you are not satisfied with our products so please give us email us at info@khoor.com as we truly appreciate any feedback. Thank you.

Once your order is processed, you’ll receive a confirmation email, followed by a shipment notification from our partner, Shippo. If you selected USPS Priority or Expedited Shipping, a tracking number will be included in that email. Please note that tracking numbers are not always provided for USPS Ground Shipping.

No. Unfortunately we can only ship Khoor products domestically within the United States.

Buy With Prime FAQ

Millions of Prime members in the US may shop directly from participating online retailers using Buy with Prime, benefiting from the trusted Amazon shopping experience that includes quick, free delivery, a simple checkout process, and returns on qualified orders. When you shop on khoor.com, qualifying products will display the Prime logo and delivery guarantee, indicating that free delivery, as soon as the following day, and free returns are available.

You can check out by logging into your Amazon account by clicking the Buy with Prime button, which populates your payment and delivery information on the single product page below ‘Add to Cart’. After placing your order, you will get an email confirming it, and once it has been dispatched, you will get another email with a tracking link.

You will be required to enter into your Amazon account when you choose to buy a product on khoor.com using the Buy with Prime feature. Then, using your preferred payment method saved in your Amazon account, you can finalize your order.

YES! The fast, free delivery, free returns on eligible products, and the easy checkout process that customers have come to expect from Buy with Prime orders are all included.

By clicking the link in your shipping confirmation email, you can access the KHOOR.com order details website where you may view the status of your order. You cannot view or track orders for Buy with Prime purchases on your Amazon.com orders page or in the Amazon mobile app.

Some orders placed through Buy with Prime are returnable. View your order status using the URL in the email you received after placing your order to begin a return. You can start the return procedure and print a USPS return label from there. As long as the returned items are in sellable condition and returned within the return window, you will receive a full refund for eligible orders. Contact us here if you have any inquiries concerning return eligibility or the return procedure. Orders placed through Buy with Prime are protected by the Amazon Pay A-to-z Guarantee.

Yes, you must be a Prime member to purchase products using Buy with Prime on KHOOR.com. When you click on the Buy with Prime button, you will be prompted to sign in to your Amazon account, and your order will be processed using your preferred payment and shipping information stored in your Amazon account.

Buy with Prime does not support subscriptions.

Your delivery address and the kind of item you buy will both affect how much sales tax is applied to your orders. The total state and local tax rates applied to your address make up the tax rate. If your order is transported to another state, for instance, even though you live in a state without sales tax, tax may still be collected on it. When you place an order, sales tax is calculated and applied.

Buy With Prime Shipping & Returns

Click the link in the order confirmation email to access your order details page, where you can start the return process for an eligible product you bought using Buy with Prime. You can then choose the item(s) you want to return and print a return mailing label from that point on. then deliver your box to a USPS facility in your neighborhood. It should be noted that orders made with Buy with Prime cannot be returned via any carrier other than USPS, and they also cannot be delivered to any of the following Amazon locations: Amazon Lockers, Whole Foods, or Amazon Go.

Once the item is delivered to and scanned by a USPS station, you will be reimbursed for qualified orders. If not, the refund will be performed after our fulfillment center receives and inspects the item. The refund may not appear in your account for up to seven business days.

The easy checkout process and quick, free shipping and returns on eligible items are offered by Buy with Prime purchases, which are trusted by customers. By clicking the link in your shipping confirmation email, you can access the KHOOR.com order details website where you may view the status of your order. You cannot view or track orders for Buy with Prime purchases on your Amazon.com orders page or in the Amazon mobile app. Being sells and fulfills each and every order placed through the Buy with Prime program on Amazon. At checkout, delivery estimates are given.

You will receive a second shipment confirmation for any additional items you decide to buy that are not a part of the Buy with Prime program. While the Buy with Prime program guarantees 1-2 day delivery, all other items must wait the customary 1-3 Business Days for processing.

Our customer care team is here for you.

Questions or comments? KHOOR Care Team is available Monday – Friday, 9AM-7PM EST at sales@khoor.com

As a customer of KHOOR, you are subject to the Terms & Conditions associated with the use of the KHOOR.com website. The company reserves the right to update or modify the terms of any programs, offers, or general website usage at any time without prior notice.

Promotions may be void where prohibited. Additional taxes or fees may apply to certain purchases.

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