Frequently Asked

Product Information

KHOOR™ Cigarettes are a healthier smoking alternative, made from a unique blend of plant-based hemp and organic peppermint leaf, free from tobacco and nicotine. KHOOR™ is the perfect solution for those looking for a safer & natural way to curb their nicotine cravings.

Yes, KHOOR Cigarettes are 100% free from tobacco and nicotine, offering a safer smoking experience.

KHOOR Cigarettes are made using a blend of federally compliant hemp and organic peppermint leaf, ensuring a natural and chemical-free product.

While KHOOR Cigarettes provide a similar smoking experience, they have their unique flavor profile, distinct from traditional tobacco.

One KHOOR Cigarette lasts approximately as long as a regular cigarette, depending on individual smoking patterns.

KHOOR Cigarettes can be used as part of a broader strategy to quit smoking, helping to satisfy the habit of smoking without the harmful effects of tobacco and nicotine.

Yes, you can find bulk purchase discounts for wholesalers & retailers HERE or if you are distributor or have more questions please email sales@khoor.com for more information. 

Common Questions

Are they safe?

The small spots are completely normal and safe. They can occasionally appear on our herbal cigarettes, especially if they have not been stored in a cool, dry place. Unlike traditional tobacco products, which often contain preservatives and can dry out, our KHOOR cigarettes are made from a rich, robust blend of all-natural ingredients. These natural ingredients, including the essential oils within the leaves themselves, (hemp & organic peppermint leaf) contribute to the spots you’re seeing.
Is this common?:
This is a common characteristic of all-natural products and is indicative of the quality and purity of the materials we use. It in no way affects the safety or the smoking experience of our herbal cigarettes.

We are committed to providing a healthier, chemical-free alternative to traditional tobacco, and this includes embracing the natural variations that come with using pure, unprocessed ingredients.

If you have any further questions or concerns, please don’t hesitate to reach out via email. We’re here to ensure you have the best experience with KHOOR.

How do I redeem a Coupon Code?
Visit our Shop and select a product. You have the choice to apply a discount code when you are in your shopping cart or at checkout. Select Apply Code after adding the discount code & enjoy!

Reward Points:
Our KHOOR™ Loyalty Rewards program is something we’re glad to provide, and we strongly advise using your points when available. You receive 5 reward points for every $1 spent. Additionally, you can gain points by recommending friends and also receive our largest discount of 50% Off for leaving a review on our website. Learn how it works here.  

Coupon Codes:
Only one discount code is allowed per order. Every online promotional code has a set expiration date and is only valid for one purchase per customer. Furthermore, discount codes and reward points cannot be combined. Orders for Auto-Ship Subscriptions are not eligible for discounts because they are already discounted. Note that some promotional codes call for you to be registered & logged into your KHOOR™ account.

Following your initial order, all following orders will be charged to your credit card and mailed automatically.

You can change your order dates, KHOOR carton amounts, or flavor at any time by logging into your account. You can also put your Auto-Ship membership on hold or postpone it.

The experience of using KHOOR herbal cigarettes is one of indulgence and satisfaction. Our carefully crafted herbal blend, enhanced with premium flavors, delivers a smooth and flavorful smoking experience.

With KHOOR, you can enjoy a rich and milder aroma, making it a delightful choice for smokers seeking an alternative to traditional cigarettes. Our proprietary microbial cleansing process ensures the highest quality, giving you peace of mind while savoring every puff.

However, it’s essential to note that individual experiences may vary, as preferences and reactions differ from person to person, we want to be transparent that they do not taste EXACTLY like a traditional tobacco cigarette. We invite you to try KHOOR and discover the unique and enjoyable experience it offers.

This similarity leads to a familiar feeling for smokers. Smokers over the age of 21 have the option to completely drop tobacco & nicotine without sacrificing the smoking experience thanks to KHOOR™️. 

KHOOR herbal cigarettes are a tobacco and nicotine-free alternative, designed to provide a healthier option for those looking to quit traditional tobacco cigarettes. The key differences between KHOOR and tobacco cigarettes include:

  1. Ingredients: KHOOR cigarettes contain a carefully crafted herbal hemp & peppermint leaf blend, free from tobacco and nicotine. Our blend is made with premium ingredients to offer a unique and satisfying experience.

  2. Healthier Choice: Unlike tobacco cigarettes, KHOOR does not produce harmful toxins or release harmful chemicals associated with tobacco smoke. It aims to provide a cleaner and potentially less harmful smoking option.

  3. Flavor Profile: KHOOR offers a range of premium flavors, such as Vanilla, Berry Blue, Menthol & Original, to provide a delightful and refreshing smoking experience without the strong taste of traditional tobacco.

  4. No Addiction: KHOOR is non-addictive as it does not contain nicotine, making it a suitable choice for those who want to reduce or eliminate their nicotine dependency.

  5. Smoke and Aroma: KHOOR’s herbal blend results in a milder aroma and less smoke compared to tobacco cigarettes, providing a potentially more pleasant smoking environment.

Overall, KHOOR presents a distinct and tobacco-free smoking option that allows users to enjoy a sensory experience while reducing their exposure to harmful substances found in traditional tobacco cigarettes.

Although we prefer e-mail, you can also text KHOOR’s customer support at 1-855-331-4563 so that we can work together to resolve the issue. Please be prepared to provide your order number. Please email sales@khoor.com for the quickest response time.

Health and Safety

As a tobacco and nicotine-free alternative, smoking KHOOR herbal cigarettes is considered safer than traditional tobacco cigarettes. However, it’s important to note that smoking, in general, carries certain health risks. While KHOOR is designed to provide a healthier option for those looking to quit tobacco and nicotine, no smoking product is entirely risk-free. If you have any specific health concerns or conditions, we recommend consulting with a healthcare professional before using our products. At KHOOR, your well-being is our priority, and we strive to offer a satisfying and safer smoking experience.

Yes, there are age restrictions to smoke KHOOR. Just like traditional tobacco products, the use of KHOOR herbal cigarettes is intended for adult consumers who are of legal smoking age in their respective jurisdiction.

We strictly adhere to all local and national regulations regarding the legal age to purchase and consume tobacco and tobacco-alternative products. It is important to ensure that only individuals of legal smoking age can access and use KHOOR products responsibly.

Yes, by being free from tobacco and nicotine, KHOOR Cigarettes reduce the risk associated with these substances, making them a healthier alternative.

While KHOOR Cigarettes are a safer alternative, it’s important to understand that any form of smoking may carry potential risks to lung health.

The natural ingredients in KHOOR Cigarettes are generally safe, but if you have specific allergies, it’s advisable to check the ingredients list.

No, KHOOR Cigarettes are free from addictive substances, including nicotine.

KHOOR Cigarettes can help in managing nicotine withdrawal by providing a smoking experience without the addictive substance.

Store in a cool, dry place away from direct sunlight to maintain freshness and quality.

Purchase, Shipping & Returns

We currently accept all relevant US credit and debit cards including Visa, Mastercard, & AMEX through Square secure payment processing. We also accept Apple Pay & Google Pay.

While we ensure timely dispatch as per your selected shipping method, once your order is shipped, USPS takes control, and we advise allowing up to 5 days for Priority and 7-10 days for First-Class delivery, keeping in mind that their tracking system may not always be promptly updated.

We use USPS to send all of our online retail orders. 

We stand by the quality of our products. If you’re not satisfied, please refer to our return policy on the website.

Yes. Once your order has been processed, you will receive a confirmation email, followed by another one once your item is shipped. If you choose USPS Priority delivery or Expedited, your tracking number will be included in the completed email. Tracking numbers are not included in USPS First-Class.

No. Unfortunately we can only ship Khoor products domestically within the United States.

Buy With Prime FAQ

Millions of Prime members in the US may shop directly from participating online retailers using Buy with Prime, benefiting from the trusted Amazon shopping experience that includes quick, free delivery, a simple checkout process, and returns on qualified orders. When you shop on khoor.com, qualifying products will display the Prime logo and delivery guarantee, indicating that free delivery, as soon as the following day, and free returns are available.

You can check out by logging into your Amazon account by clicking the Buy with Prime button, which populates your payment and delivery information on the single product page below ‘Add to Cart’. After placing your order, you will get an email confirming it, and once it has been dispatched, you will get another email with a tracking link.

You will be required to enter into your Amazon account when you choose to buy a product on khoor.com using the Buy with Prime feature. Then, using your preferred payment method saved in your Amazon account, you can finalize your order.

YES! The fast, free delivery, free returns on eligible products, and the easy checkout process that customers have come to expect from Buy with Prime orders are all included.

By clicking the link in your shipping confirmation email, you can access the KHOOR.com order details website where you may view the status of your order. You cannot view or track orders for Buy with Prime purchases on your Amazon.com orders page or in the Amazon mobile app.

Some orders placed through Buy with Prime are returnable. View your order status using the URL in the email you received after placing your order to begin a return. You can start the return procedure and print a USPS return label from there. As long as the returned items are in sellable condition and returned within the return window, you will receive a full refund for eligible orders. Contact us here if you have any inquiries concerning return eligibility or the return procedure. Orders placed through Buy with Prime are protected by the Amazon Pay A-to-z Guarantee.

Yes, you must be a Prime member to purchase products using Buy with Prime on KHOOR.com. When you click on the Buy with Prime button, you will be prompted to sign in to your Amazon account, and your order will be processed using your preferred payment and shipping information stored in your Amazon account.

Buy with Prime does not support subscriptions.

Your delivery address and the kind of item you buy will both affect how much sales tax is applied to your orders. The total state and local tax rates applied to your address make up the tax rate. If your order is transported to another state, for instance, even though you live in a state without sales tax, tax may still be collected on it. When you place an order, sales tax is calculated and applied.

Buy With Prime Shipping & Returns

Click the link in the order confirmation email to access your order details page, where you can start the return process for an eligible product you bought using Buy with Prime. You can then choose the item(s) you want to return and print a return mailing label from that point on. then deliver your box to a USPS facility in your neighborhood. It should be noted that orders made with Buy with Prime cannot be returned via any carrier other than USPS, and they also cannot be delivered to any of the following Amazon locations: Amazon Lockers, Whole Foods, or Amazon Go.

Once the item is delivered to and scanned by a USPS station, you will be reimbursed for qualified orders. If not, the refund will be performed after our fulfillment center receives and inspects the item. The refund may not appear in your account for up to seven business days.

The easy checkout process and quick, free shipping and returns on eligible items are offered by Buy with Prime purchases, which are trusted by customers. By clicking the link in your shipping confirmation email, you can access the KHOOR.com order details website where you may view the status of your order. You cannot view or track orders for Buy with Prime purchases on your Amazon.com orders page or in the Amazon mobile app. Being sells and fulfills each and every order placed through the Buy with Prime program on Amazon. At checkout, delivery estimates are given.

You will receive a second shipment confirmation for any additional items you decide to buy that are not a part of the Buy with Prime program. While the Buy with Prime program guarantees 1-2 day delivery, all other items must wait the customary 1-3 Business Days for processing.

Our customer care team is here for you.

Questions or comments? KHOOR Care Team is available Monday – Friday, 9AM-7PM EST at sales@khoor.com
As a KHOOR Auto-Ship subscriber, you are subject to all of the Terms & Conditions associated with the usage of the KHOOR.com website. The company reserves the right to change the conditions of the Auto-Ship program and the terms of usage at any time. Where prohibited, promotions are void. Additional taxes and/or fees may apply to purchases.